HelloElla is a start-up in the travel industry: we develop a smart digital intake that enables travel organizations to help their customers better.
We hear you think, “Hmmm, the travel industry. Wasn’t there something about Corona? “. Certainly. But these times also offer many opportunities: in the travel sector, helping customers is very labor-intensive – a lot of manual work, emailing and calling. Many organizations will soon have to do the same work with fewer people, at the same time it is important that they grow quickly again in terms of sales. With our AI-driven chatbot, travel organizations can digitize quickly so that they can help customers very personally, efficiently and 24/7.
HelloElla has been selected for the Travel Impact Accelerator: a program for startups in the travel industry. At the moment, the core team consists of the 2 founders. An MVP is live, we have connected the first customers. The next step is to further expand the platform around the chatbot so that it becomes more scalable. We are looking for a developer who wants to build on this with a lot of energy. Something for you? Read on!
The smart intake chatbot communicates with customers of travel organizations about their travel wishes and what is important to them. For these digital conversations we now use an off-the-shelf chatbot tool with some custom features. All information from these chats must be stored in a database. Subsequently, the travel organization must gain real-time and easy insight into the travel wishes of the customer, and they must also have access to an overview of all intakes. To further automate this process, we are looking for an all-round developer who:
- Link the existing chatbot to the database
- Set up and organize this database
- Set up new functionalities such as dashboards and automatic emails
For now this is a clearly defined project, but we are far from finished after this. The next step is to make the solution plug-and-play so that we appeal to a broader customer group. When we are both enthusiastic about our collaboration, there are many opportunities to continue after this assignment.
Your experience and profile
You are able to realize the process of setting up, testing and making the system operational. You have experience with the following:
- Databases (MySQL or NoSQL)
- Api and webhook development
- Cloud solutions, such as Google Cloud Platform and Firebase
- NoCode solutions such as Airtable.com, Bubble.io and Google Sheets
You can quickly and pragmatically build what is needed tomorrow. Good to know: we (the 2 founders) have an idea of the framework of the solution, but we are looking for someone who can actively think along about this and has an opinion about which route is most suitable in this phase. We like pragmatic solutions, use existing tooling where possible and especially want to be able to test and adapt quickly. Great if you are in the game like that.
This is a freelance project and we would like to start in the short term. Something for you? Let us know which experience makes you ideally suited for this job and what appeals to you. Also send your CV and an indication of your hourly rate. nick [at] helloella.io